Sunday, June 14, 2020

computer technician responsibilities and duties


Job description
The computer service technician makes sure that a company's IT equipment is configured according to established guidelines. It manages all terminals and peripherals, including printers, modems, personal computers and data communication machines. Responsible for identifying and ascertaining the nature of network errors using appropriate software, the computer support technician is responsible for troubleshooting. Along with these tasks, he or she repairs and replaces equipment when it is idle. The position often requires the individual to have the authority to repair equipment malfunctions and provide the necessary technical support. The job also plans to keep all consumables on hand and available. In some cases, the IT support technician verifies compliance with the end-user corporate policy on network use.

Job description

The computer service technician makes sure that a company's IT equipment is configured according to established guidelines. It manages all terminals and peripherals, including printers, modems, personal computers and data communication machines. Responsible for identifying and ascertaining the nature of network errors using appropriate software, the computer support technician is responsible for troubleshooting. Along with these tasks, he or she repairs and replaces equipment when it is idle. The position often requires the individual to have the authority to repair equipment malfunctions and provide the necessary technical support. The job also plans to keep all consumables on hand and available. In some cases, the IT support technician verifies compliance with the end-user corporate policy on network use.


Position requirements
This position requires at least a high school diploma, but a university degree is often required. Excellent computer skills are needed, as well as the ability to solve and solve problems. Customer service experience is usually required. The IT support technician should have strong communication skills and be able to converse and support those employees who are not technologically competent.

The position also requires knowledge of basic hardware and software functions and networks. If the IT technician works in a call center, he should be able to type quickly and have the writing skills to correctly insert the data into the job ticket. Organizational skills are essential.

Familiarity with Macintosh and personal computers is also a requirement. The computer support technician must be motivated with a mind in tune with the details. People who want to become IT support technicians must be willing to take responsibility and be reliable. Knowledge of the different versions of Microsoft, from Vista to Windows 10, is also essential.


Position requirements
This position requires at least a high school diploma, but a university degree is often required. Excellent computer skills are needed, as well as the ability to solve and solve problems. Customer service experience is usually required. The IT support technician should have strong communication skills and be able to converse and support those employees who are not technologically competent.

The position also requires knowledge of basic hardware and software functions and networks. If the IT technician works in a call center, he should be able to type quickly and have the writing skills to correctly insert the data into the job ticket. Organizational skills are essential.

Familiarity with Macintosh and personal computers is also a requirement. The computer support technician must be motivated with a mind in tune with the details. People who want to become IT support technicians must be willing to take responsibility and be reliable. Knowledge of the different versions of Microsoft, from Vista to Windows 10, is also essential.

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