When people hear the word tech support, it's easy for people in call centers to think, dealing with unsatisfied customers who want to have trouble with payment and delivery issues. These issues will be handled through your Messenger support team, not your technical support team.
software
support engineer salary
Cases
are handled where technical support is different.
Technical
support teams are responsible for handling installation errors, user issues,
and any other technical issues that will prevent customers from using your
product. In fact, the technical support aims to help customers use a product
more effectively. Is to be
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