Tuesday, February 16, 2021

what are technical support responsibilities

We are looking for candidates with excellent technical and interpersonal skills for the Technical Support position. Technical support officers resolve technical issues, provide timely feedback to customers, and support the deployment of new applications, among other tasks.

 

Additionally, Technical Support Officers must speak directly with customers, as well as create written documentation, which requires excellent written and verbal communication.

technical support responsibilities

Technical support responsibilities:

Identify hardware and software solutions.

Solution of technical problems.

Diagnose and repair faults.

Solve network problems.

Install and configure hardware and software.

Talk to customers to solve their problem quickly.

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