We are looking for candidates with excellent technical and interpersonal skills for the Technical Support position. Technical support officers resolve technical issues, provide timely feedback to customers, and support the deployment of new applications, among other tasks.
Additionally, Technical Support Officers must speak
directly with customers, as well as create written documentation, which
requires excellent written and verbal communication.
technical
support responsibilities
Technical support responsibilities:
Identify hardware and software solutions.
Solution of technical problems.
Diagnose and repair faults.
Solve network problems.
Install and configure hardware and software.
Talk to customers to solve their problem quickly.
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