First of all, you need to have the technical capabilities to install and unlock Comcast products. You need to know how to set up Comcast cable, internet and home security systems and set them up for the customer. Once everything is set up, sometimes you have to educate the customer about how it works and how the equipment works. When a customer has questions, they will provide you with solutions, updating the internet or cable as soon as possible. You should have wired or wired knowledge and be able to use and operate handheld and power computers and tools. Comcast provides some online training for new employers, helping technicians develop specific skills for their products.
comcast
communication technician salary
Give
people skills
As
a communications field technician, you will be interacting with customers on a
daily basis and must have excellent written and oral communication skills. In a
client’s home or business, you’re not just a technician; you are also a courier
service representative. Sometimes, you may come across customers who are angry
that their services are not working, and you not only have to solve the problem
but deal with irate messages in the process. You will usually have a deadline
to complete the work on time and must have good time management skills and a
strong approach.
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